THE CARLOS REID GALLERY   

The Carlos Reid Gallery Return Policy

• Return requests must be submitted within the return period(s) listed below:
• Original Artwork: fourteen (14 ) calendar days from the date of delivery
• Open Edition Prints: thirty (30) calendar days from the date of delivery
• Return requests received outside the stated return period(s) will not be accepted
  
• Return shipments must be arranged through The Carlos Reid Gallery and shipped in their original packaging (including all accompanying certificates received with the order)
• Customers are responsible for return shipping costs unless otherwise stated
• Refunds will be processed back to the original form of payment once the artist receives the artwork
• All refunds will be subject to the exchange rate at the time of processing, and funds will be remitted in USD
• Special Collection, Limited Edition, framed/matted Open Edition artwork, and eGift Cards are FINAL SALE and not eligible for returns
• Returns will not be accepted for any artwork that has been stretched, cropped, or altered in any capacity after purchase
  

To start a Return Request, please use the Contact Us Form OR Have more questions? Submit a request